FAQ | Wine Accessories Guarantee | Le Creuset Malaysia |

What does this guarantee cover?: Le Creuset guarantees the lever model for ten years from the date of purchase against defects in materials and workmanship.
What does this guarantee not cover?: This guarantee does not cover normal wear and tear, maintenance, or the consequences of abuse or commercial use (e.g., in a restaurant or bar).
Who is covered by this guarantee?: The guarantee begins on the date of purchase by the original owner, whether a self-purchase or received as a gift.
How long does this guarantee last?: Le Creuset Lever Models has a 10-year Guarantee

What does this guarantee cover?: Le Creuset guarantees metal corkscrews and wine accessories for five years from the date of purchase against defects in materials and workmanship.
What does this guarantee not cover?: This guarantee does not cover normal wear and tear, maintenance, or the consequences of abuse or commercial use (e.g., in a restaurant or bar).
Who is covered by this guarantee?: The guarantee begins on the date of purchase by the original owner, whether a self-purchase or received as a gift.
How long does this guarantee last?: Le Creuset Metal Corkscrews and Wine Accessories 5-year Guarantee

What does this guarantee cover?: Le Creuset guarantees non-metal corkscrews and wine Accessories for five years from the date of purchase against defects in materials and workmanship.
What does this guarantee not cover?: This guarantee does not cover normal wear and tear, maintenance, or the consequences of abuse or commercial use (e.g., in a restaurant or bar).
Who is covered by this guarantee?: The guarantee begins on the date of purchase of the original owner, whether a self-purchase or received as a gift.
How long does this guarantee last?: Le Creuset Non-Metal Corkscrews and Wine Accessories 5-year Guarantee
Procedure for claiming: Email us the following at enquiries.my@lecreuset.com :

1. Your name
2. Contact number
3. Place of purchase
4. Receipt of purchase
5. Product description (product/size/colour)
6. Attach pictures of the affected areas and your product
7. Detail the issue that you are facing in writing.

All product returns or Warranty enquiries will be handled by Le Creuset Malaysia’s HQ. The cost of returning the product to our HQ, if applicable, is the responsibility of the purchaser.